A trained mediator serves as an impartial third party who facilitates discussions between two or more individuals in dispute, guiding them toward a mutually agreed-upon resolution. While the mediator manages the process, the resolution ultimately comes from the participants involved.

At HR Proactive Inc., we employ the “transformative mediation” approach, which focuses on improving the relationship between the parties.

This approach empowers individuals to express themselves and work toward re-establishing a connection with the other party. The underlying idea is that, once the parties’ interests are clarified and the relationship is addressed, the specific issues or disagreements tend to resolve on their own.

Mediation is a versatile and voluntary process that can be applied at any stage of a conflict. It aims to create a safe, confidential environment where the parties can collaborate to find solutions that are acceptable to all involved.